Safety Notices

Safety Notices

January 9, 2019: Roubaix, Ruby, Diverge, and Sirrus Steerer Tube Collar Recall Announcement

 Dear Specialized Rider,

Your safety is our top priority. Whenever something happens that may compromise your safety, we take immediate action.

Based upon reports from the field, the steerer tube collar on select Roubaix, Ruby, Diverge, and Sirrus bicycles may be susceptible to stress corrosion cracking. When that happens, it may result in a sudden loss of steering control while riding. 

We are voluntary recalling the steerer tube collars on these bicycles and are replacing them with a new, improved collar which, together with an adjustment to the torque setting, will significantly improve the collar’s resistance to stress corrosion cracking. We have reported the matter to the U.S. Consumer Product Safety Commission (CPSC) and are working closely with them on a press release announcing the recall shortly.

Please stop riding your bicycle immediately and visit your local Authorized Specialized Retailer to have a new steerer tube collar installed, at no cost to you.

We wish to apologize for this inconvenience and thank you for your patience.

Thank you for riding Specialized.

Jon Goulet

Director, Global Quality and Rider Care

October 8, 2018: Öhlins RXF Update

Dear Specialized Rider,

We don't have any updates on the impending Öhlins RXF Air Forks at this time, but we assure you that our teams are continuing to work with governement agencies to make progress on an approval. 

Thanks again for your patience. We want to get you back on your bike as quickly as we can, and we'll notify you as soon as we have more information.

Jon Goulet

Director, Global Quality and Rider Care

October 8, 2018: Öhlins RXF Update

Dear Specialized Rider,

We don't have any updates on the impending Öhlins RXF Air Forks at this time, but we assure you that our teams are continuing to work with governement agencies to make progress on an approval. 

Thanks again for your patience. We want to get you back on your bike as quickly as we can, and we'll notify you as soon as we have more information.

Jon Goulet

Director, Global Quality and Rider Care