Dear Specialized Rider,
At Specialized, your safety is our primary concern. So, whenever this is compromised, we take immediate action.
Based upon reports from the field, we've concluded that the Öhlins RXF 36 29/27.5+ and 27.5” Air Forks that are spec’d as original equipment on the 2017 Stumpjumper, Enduro, and Fuse, the 2018 Stumpjumper, Enduro, Turbo Levo, and Fuse, and the Öhlins RXF 34 Air fork sold separately in the aftermarket, may contain a defect in the top cap which potentially affects safety. Specifically, the right-side top cap on some forks may not be adequately torqued, which in some cases, may lead to the top cap working itself free through riding. When this happens, the air cartridge may abruptly spring out of the stanchion tube causing a risk of injury to the rider. Therefore, we've decided to ask riders to stop riding, and our retailers to stop selling, affected forks and bicycles.
We are working, urgently, in partnership with Öhlins on a remedy to this issue. Once we have obtained the necessary government approvals on our solution, we will issue a recall to fix the forks and get you back riding. As we progress with our recall strategy and approvals, we will provide weekly updates on this page.
Please note that other Öhlins Forks, such as the RXF 36 Coil forks, are unaffected by this notice.
We wish to apologize for this inconvenience and thank you for your patience.
Thanks for riding Specialized.
Director, Global Quality and Rider Care
Dear Rider,Thank you for being a Specialized customer. We have been working on a safety improvement that needs to be made to your current Venge ViAS. Specialized has received isolated reports from the field of the rear wheel coming out of the rear dropouts, which can cause fractures in the rear triangle. Please read Specialized’s notice below.
Your safety is of the upmost importance to Specialized and your retailer partner At this time please stop riding your Venge ViAS Rim. We ask that you bring your bike to our shop so we can install the replacement rear derailleur hanger. This will be of no cost to you.
Please email [email protected] or call directly at (800)722-4423 if you have any questions. We appreciate your cooperation with this update.
Tektro TL-83 Brake Lever Recall Update (August, 2012)
2012 Tricross Carbon Fork Recall (January, 2012)
2010 26" Epic & Era with Alloy Seat Stays (October, 2009)
2004 Roubaix Comp & Roubaix Pro (April, 2009)
HL 13NTFOV Handlebars (March, 2009)
S-Works 2D Bicycle Helmets (October, 2007)
2007 Epic Bike Tech Bulletin (January, 2007)
Bicycles with SW (S-Works) Carbon Stem with Magnesium Faceplate (June 22, 2006)
Handlebar stems on some Allez and Sequoia bicycles (September 29, 2004)
2004 Enduro Brake Rotors (December 10, 2003)
2002 Enduro FSR Seatstays (April 25, 2002)
Answer/Manitou Forks (May 9, 2000)
Handlebars on some 1999 Allez bicycles (July 20, 1999)
Bicycle chains on some 1998 model year bikes (June 9, 1998)
Shimano FC-CT90, FC-M290, FC-MC12 Cranks (July 1, 1997)
1994 Rockhopper, 1995 Stumpjumper: Brake, Handlebar, Fork (August 16, 1995)
Polygon and Delta Seat posts on some bicycles (December 1, 1994)
Future Shock FS Suspension Forks sold from 9/91 to 11/93 (December 1, 1994)
1992 FutureShock Suspension Forks (August 4, 1994)
Taco Bell Sports Water Bottle (June 8, 1990)