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Who qualifies for the Pro Program?
What do I need to become a Pro?
How do I log into the Pro website?
When should I expect a response to my application?
How often do I need to reapply for the Pro Program?
Can I get my entire company signed up for the Pro Program?
If I Purchase A Bike, Will I Be Expected To Pay An Assembly Fee?
Can I purchase gifts for someone else on my Pro account?
Do you offer a warranty on products purchased through the Pro Program?
The Specialized Pro Program is for cycling industry professionals and Specialized partner companies. You can apply for the program if you have been referred by a Specialized employee. Applying for the program does not guarantee approval.
You will need to provide your work email address, Specialized employee referral and a brief statement on why you should be considered for our Pro Program.
After your application is approved and you have received our welcome email, log in to the
Pro Program and follow steps from the welcome email to set up your password if it is your first time logging in on Specialized.com.
Please allow 10 days to receive a response and check your spam folder if you have not seen our email response. If you have not received an email after 10 days, please contact us at
Your pro account will expire one year from approval. You will receive a notification email the month prior to expiration with information on how to reapply.
If your company or organization serves the cycling or outdoor community and is interested in membership to the Pro Program, please email
[email protected] to discuss details and eligibility.
All adult bikes and equipment purchased through this program are intended for personal use only, purchasing gifts using your account will result in its termination. You can purchase up to two kids bikes per year for immediate family members.
If you do not see your discount on a product, it is not currently available at the discounted price. You may still purchase the item, but at full price. Newly launched products may not be available at the discounted price.
No, your bike will be pre-built at the DC before shipping and minimal assembly is required at home. If you choose to take your bike into a store, additional fees will apply.
The most accurate way to determine the shipping you will be charged is to place the items that you want in your cart and proceed with the checkout process. You will be shown the total price including shipping before the order is placed.
Yes we do. For all product warranties, please contact our Rider Care Team at
[email protected]. Our warranty does not include damage caused by wear and tear.
Yes. See our
return policy for product returns and exchanges. As a reminder, all Pro Program product inquiries go directly through Specialized. Do not bring items to Specialized Authorized Retail locations for warranties, returns, or exchanges.