1 - Credit Card: The credit analysis takes place within 48 hours from the date of purchase. You can pay your order in up to 12 installments without interest, using the cards of the following brands;
- American Express
- MercadoLivre Card
You can pay using up to two cards for the same purchase.
2 - Bank slip: Bank clearing takes place within 2 business days after payment.
Attention: Bank slips have a maturity date of up to 4 calendar days;
3 - Pix: Payment is made using the QR Code or Copy and Paste Code (validity of 1 hour) generated at checkout. Approval takes place on the same day.
Do I need to have a Mercado Pago account?
It is not necessary to have a Mercado Pago account to make a purchase on our website. Mercado Pago is just the system we use to process orders placed.
How does payment via Pix work?
Payment must be made through the QR Code or link “Copy and Paste” generated after completing the order, according to the instructions on the screen.
< b>Expired Pix Code:
Codes for payment via Pix are valid for only 1 hour. If payment is not made within this period, it will be necessary to make a new purchase. The previous order will be automatically canceled.
Payments between 8 pm and 6 am:
By Central Bank standard, transactions carried out in this period have limit of 1 thousand reais. For changes and verification of these limits, contact your bank.
Delay in payment approval:
In this case, it is recommended that you contact Contact our customer service team through the online chat, so that your problem is solved.
My ticket has expired. How should I proceed?
If the bill is not paid within 4 calendar days, please disregard it. It will be automatically cancelled. It is not possible to extend or reissue the same ticket with a new expiration date, in which case you will need to place a new order to guarantee your Specialized products.
My payment details are safe ?
Yes, we encrypt your data as soon as you enter it into our system, so that no one else can see it. We encode your payment information so it stays secure throughout your purchase.