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Support Center

Find answers to technical questions on our Support Center.

Need Help?

Need help choosing your next perfect bike, or looking for help with an order or spare parts? Rider Care is ready to help - use the contact form below.
Also available on the phone, 0800 854 893, 9am - 5pm Monday to Friday (Christchurch)

Contact Info

Thanks for looking us up. Your best resource for information on Specialized is your local Specialized Retailer. Check out our Retailer Locator if you'd like help finding one near you.


If you're located somewhere else, please check the International Subsidiaries and Distributors page for your area.


Would you like to join the most award winning bicycle company in the world? If you thrive in an upbeat, high-energy team environment where personal and professional development is encouraged, then please visit our Careers page. Specialized lets you use your imagination, work with products that encourage healthy outdoor lifestyles, and be in a creative environment that fosters teamwork. Specialized is a growing team that is always looking for fresh new talents that are passionate about their work.


As a general rule of thumb, we always suggest riders or events build a relationship with their local Specialized store as a starting point for sponsorship. If you have already done this, or think you have an outstanding opportunity for us, please fill out the following form. Our Christchurch based Marketing team will analyse your request and get back to you as soon as possible.

Support Form

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