In accordance with the United States Consumer Product Safety Commission, Specialized posts the following safety and recall notices. If you ever have any questions or concerns about your Specialized bicycle or equipment, please contact your Specialized Retailer or call Specialized at (877) 808-8154.

Model Year 2018 Allez, Allez Elite, Allez Sport Forks

Spoštovani lastnik Specializeda:

V Specializedu postavljamo varnost na prvo mesto, in če je ogrožena varnost kolesarja moramo ukrepati.

Po skrbni preiskavi smo ugotovili, da imajo nekateri modeli koles Allez, Allez Elite in Allez Sport 2018 morda na kroni vilice napako v proizvodnji, kar potencialno vpliva na varnost. Zato smo se odločili za pripravo vpoklica, ki obsega zamenjavo obstoječih vilic z novimi vilicami.

S tem pismom prosimo vse kolesarje, da prenehate uporabljati, ter vse trgovce, da prenehate prodajati ta kolesa. Ukrep sprejemamo čeprav, v kolikor nam je znano, nihče ni bil poškodovan in nas na to ni opozorila nobena regulatorska agencija.

Naše znatne proizvodnje zmogljivosti smo že prilagodili in bomo zagotovili visoko-kvalitetne nadomestne vilice, pobarvane v barvah vaših koles. Kolesarji, ki so kupili ta kolesa bodo naša prva prioriteta za zamenjavo, sledili bodo naši trgovci. Tudi sami smo kolesarji ter povsem razumemo vašo nevšečnost, in zelo trdo delamo pri iskanju rešitve in zmanjšanju posledic. Upamo, da boste razumeli in spoštovali, da potrebujemo čas, da bomo dobili potrebno odobritev s strani oblasti in čas v katerem bodo naše tovarne izdelale dovolj vilic za vpoklic.

Zagotavljamo vam, da je naša največja prioriteta, da vas, kolesarja, spravimo nazaj na kolo, ter da delamo dan in noč, da se bo to zgodilo kolikor bo mogoče hitro. V času postopka vas bomo o novostih redno obveščali na Specialized.com. In ko bomo začeli dobavljati nadomestne vilice bomo nemudoma obvestili vse, ki jih to zadeva.

Z naše strani se vam želimo opravičiti za to nevšečnost.

Mark Schroeder, direktor inženiringa

VENGE ViAS

Dear Rider,Thank you for being a Specialized customer. We have been working on a safety improvement that needs to be made to your current Venge ViAS. Specialized has received isolated reports from the field of the rear wheel coming out of the rear dropouts, which can cause fractures in the rear triangle. Please read Specialized’s notice below.


Your safety is of the upmost importance to Specialized and your retailer partner At this time please stop riding your Venge ViAS Rim. We ask that you bring your bike to our shop so we can install the replacement rear derailleur hanger. This will be of no cost to you.


Please email  [email protected]  or call directly at (800)722-4423 if you have any questions. We appreciate your cooperation with this update.


Venge ViAS Notice

2016

Flux & Stix Light Recall  (March, 2016)