In accordance with the United States Consumer Product Safety Commission, Specialized posts the following safety and recall notices. If you ever have any questions or concerns about your Specialized bicycle or equipment, please contact your Specialized Retailer or call Specialized at (877) 808-8154.

Model Year 2018 Allez, Allez Elite, Allez Sport vilice

UPDATE: 2/15/2018

Zahvaljujemo se vam za vašo potrpežljivost v času iskanja rešitve glede varnostnega vprašanja, povezanega z vilicami koles Allez, Allez Sport in Allez Elite letnika 2018.

Z veseljem vam sporočamo, da smo prejeli odobritev načrta vpoklica vilic in programa zamenjave, ob tem pa si zelo močno prizadevamo, da bi zagotovili nadomestne vilice in vam omogočili, da se boste čim hitreje vozili s svojim kolesom. Z današnjim dnem smo začeli distribucijo vilic do naših prodajalcev, ki bodo nove vilice na vaše kolo namestili brezplačno.

Kot smo že opozorili bo razpoložljivost vilic v začetni fazi omejena, vendar pričakujemo da bo vsak teden na voljo več novih vilic. Pričakujemo, da bomo imeli najpozneje do konca marca dovolj vilic, da jih bomo lahko zamenjali vsem kolesarjem po vsem svetu..

Vaš prodajalec vas bo kontaktiral preko elektronske pošte in vam posredoval nadaljnje podrobnosti o vpoklicu ter programu zamenjave. Ko bodo na voljo vilice, ki se barvno ujemajo z vašim kolesom, vas bo prodajalec kontaktiral in dogovorili se boste za termin zamenjave..

Če imate še kakšno vprašanje pošljite e-pošto na [email protected]

V imenu ekipe Global Rider Care se vam zahvaljujem, ker ste izbrali Specialized.

Jon Goulet, Director of Global Quality and Rider Care

UPDATE: 1/24/2018

In December we issued a notice asking you to stop riding your affected Allez, and that we'd replace your fork with a new one painted to match. At this time, we are happy to update that production of replacement forks is going according to plan and without delay. Pending regulatory approval, we expect being able to replace forks beginning in early February.

Please be aware that while our team is working hard with our suppliers to meet global demand, initial quantities will be limited. We will be allocating forks on a first-come, first-served basis. Priority will be given to riders who have signed up in advance at their retailer. If you have not done so already, we invite you to contact your retailer and provide your bike details and contact information so that we can prioritize your replacement.

When you sign up for a new fork, we will offer you a credit of $75 to use on Specialized merchandise at your local retailer. Please note this pre-order is NOT necessary to be eligible for a new fork or the $75 gift from Specialized, but it will help us get you a fork as quickly as possible.

Our next communication on this topic will be in early February. At that time we should be able to provide specific details to you and your retailer to get you a new fork. In the meantime, if you have any questions, please contact your retailer or Specialized Rider Care.

Thanks again for your patience, and thanks for riding Specialized.


Jon Goulet, Director of Global Quality and Rider Care

UPDATE: 1/3/2018

In our previous update, we notified you of a safety concern with the fork on our 2018 Allez, Allez Sport, and Allez Elite models. In the interest of your safety, we wanted to share that initial message as rapidly as possible. In the meantime, we’ve established a plan to execute replacement of your forks as quickly and seamlessly as possible, and we are writing now to share more details.

As mentioned in our first message, we do not yet have an exact date for delivery of replacement forks. This is still subject to approval and factory production timelines, and we will share those details as soon as they are available. However, at this time we do want to invite you to sign up for your replacement, which will allow us to provide forks as quickly and efficiently as possible. We would also like to extend to you a courtesy credit of $75 to use on Specialized merchandise at your authorized retailer.

Steps of the replacement process are as follows:

  • Contact your retailer (we will also be asking them to reach out to you).
  • Provide the details of your bike - size, color, serial number, as well as your contact information
  • Your retailer will issue you a credit worth $75 for Specialized merchandise. You will be able to use this credit immediately.
  • When your fork is ready, your retailer will contact you and will replace your fork at no cost to you.

Forks will be allocated on a first-come, first-served basis based on when you sign up, but please note that this pre-order is NOT necessary to receive a new fork. You will also be eligible for a $75 merchandise credit regardless of when you request your replacement fork.

If you have any questions about this program, please contact your Specialized Retailer or Specialized Rider Care.


Jon Goulet, Director of Global Quality and Rider Care


Dear Specialized Rider:

At Specialized, safety is our primary concern, and when safety is compromised for the rider, we need to take action.

After careful examination, we've concluded that some model year 2018 Allez, Allez Elite, and Allez Sport model bikes may contain a manufacturing defect in the fork crown which potentially affects safety. Therefore, we've decided to prepare for a recall which will involve replacing the existing fork with a new fork.

By this letter, we're asking riders to stop riding, and our dealers to stop selling, affected bicycles. Even though, to our knowledge, no one has been injured and no regulatory agency has brought this to our attention.

We've already engaged our considerable manufacturing resources to supply high-quality replacement forks, painted to match your bikes. Riders who've purchased these bikes will be our first priority for replacement, followed by our retailers. As riders ourselves, we fully understand and are working hard at finding solutions to minimize your inconvenience. We hope you'll understand and appreciate that we will need time to obtain necessary government approvals and time for our factories to produce a sufficient quantity of forks for the recall.

We assure you that getting you, the rider, back on your bike is our highest priority, and that we're working day and night to make this happen as quickly as possible. As we progress, we'll provide regular updates to you on And when we begin to deliver replacement forks, we will promptly notify all concerned.

For questions, please contact Specialized Rider Care at (877) 808-8154.

On our part, we wish to apologize for this inconvenience.

Mark Schroeder, Director of Engineering


Dear Rider,Thank you for being a Specialized customer. We have been working on a safety improvement that needs to be made to your current Venge ViAS. Specialized has received isolated reports from the field of the rear wheel coming out of the rear dropouts, which can cause fractures in the rear triangle. Please read Specialized’s notice below.

Your safety is of the upmost importance to Specialized and your retailer partner At this time please stop riding your Venge ViAS Rim. We ask that you bring your bike to our shop so we can install the replacement rear derailleur hanger. This will be of no cost to you.

Please email  [email protected]  or call directly at (800)722-4423 if you have any questions. We appreciate your cooperation with this update.

Venge ViAS Notice


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