Return Policy
Our online purchases don't always work out the first time, do they? Therefore, we offer a period of 7 calendar days from the delivery date for you to request your return (in Click & Collect orders, the 7 calendar days will be valid from the delivery confirmation). Even if it's just an exchange, we ask that you follow the process below, at no cost to you.
Important Notes:
• The item being returned must be in like new - without signs of use.
• Upon shipment, in addition to the product, we will request all accessories, manuals and the original packaging with its characteristics - without signs of use.
We recommend that you do not use any type of adhesive tape in the original packaging to perform the closure, as this could cause damage to the packaging.
We ask that you confirm that the size, color and characteristics of the product meet your expectations before using or modifying it, as mentioned above. Since these products will be remarketed, we will not accept returns or exchanges for products that do not comply with the above terms.