Icon

Warehouse maintenance from Aug 27–31

Support Center

Find A Store

Dream Build EQ Offer: 20% off S-Works Road Helmet & Shoe Packages!

Learn more on the Dream Build page

Warehouse maintenance from Aug 27–31

Warehouse maintenance from Aug 27–31. Orders placed after 12 PM on Aug 27 will be shipped on Sep 1. Thank you for your understanding, and we apologize for the inconvenience.

Play or Pause Media

How to Assemble An Active Bike

Your new bike was professionally pre-built and test-ridden before shipping. By downloading and following the instructions in our Active Bike Assembly Guide, you can unbox and assemble your new bike in just a few simple steps.

Download Assembly Guide
Play or Pause Media

How to Assemble A Turbo Active E-Bike

Just like a traditional bike, your new Turbo Active electric bike was professionally pre-built and test-ridden before shipping. The simplicity of our Turbo system and clear instructions mean you can unbox and assemble your new electric bike in just a few simple steps. You’ll be experiencing the Turbo smile in no time!

Download Assembly Guide

Activate Lifetime Frame Warranty

When you’re done, make sure to register your bike before your first ride to activate your lifetime frame warranty.

Register Your Bike

We're Here to Help

If you’ve got questions, we’ve got answers. Our team of bike experts is ready to help get that sweet new ride on the road in no time. Check out our detailed FAQs or we'll help you find the answer or connect you with an advisor.

FAQ
Contact Us