Delivery & Shipping

What are the shipping options for Specialized.com?

Here are the shipping rates:

·      Free delivery in Singapore for orders above S$100. Orders under those limits will incur a S$9.90 delivery fee.

·      Free delivery in Malaysia for orders above RM450. Orders under those limits will incur a RM60.00 delivery fee.

You will be shown the total price including shipping before the order is placed.

How can I track my order?

You can look up your tracking number by logging in to your Specialized account on our website and then clicking the "order history" link in the drop down menu on the left. We've teamed up with SingPost to provide you with the most accurate and up-to-date information on your package while it's in transit. Upon shipment, we will also send you an e-mail with your tracking number.

Visit http://track.quantiumsolutions.com, enter your tracking number, and you'll see the latest updates of your shipment. If your account information does not update with your tracking number, contact our Rider Care Department at +65 9776 4390.

When will you ship my order?

We ship all orders received by 2:00 PM Singapore/ Malaysia time on that same business day (Monday through Friday). Otherwise, the items will ship the following business day. When SingPost has picked up your package and it goes into their system, a tracking number will be generated. This is visible from the "Order History" section of My Account, and then clicking "View Order". There you will find a tracking number.